Article 1- Parties
1.1. Sales person
Title: Yusuf TUTAL
Address: Yenihamam Mah. Altinkaisi Sok. No: 13 / 227 Battalgazi/MALATYA
Phone : +90 505 848 96 86
1.2- BUYER: As the
buyer, the name, surname and contact information entered in the order information will be valid.
Article 2- Subject
The subject of this contract is that the BUYER belongs to the SELLER. Groovytoy.com It is the determination of the rights and obligations of the parties in accordance with the provisions of the Law No. 4077 on the Protection of Consumers and the Regulation on the Implementation Principles and Procedures of Distance Contracts in relation to the sale and delivery of the product, the qualities and sales price of which are specified below, which are ordered electronically from the website.
Article 3- The Product Subject to the Contract
3.1- The type and type, quantity, brand/model, color, sales price including taxes (as unit x unit price) of the products are as follows
3.2- Payment Method
If you are placing an order with a credit card with a taxi transaction:
By organizing campaigns, your bank can apply a higher number of installments than the number of installments you choose, and services such as installment postponement can be offered. Such campaigns are at the discretion of your bank and if our company is aware of it, information about the campaigns is provided on our pages.
Your bank will reflect on your credit card summary by dividing the order total by the number of installments starting from the account cutoff date of your credit card. The bank may not distribute the installment amounts equally to the months, taking into account the fractional differences. The creation of your detailed payment plan is at the discretion of your bank.
3.3- On the other hand, due to the fact that the forward sales are made only with the credit cards of the Banks, the BUYER shall confirm the relevant interest rates and the information about the default interest separately from the bank, and that the provisions regarding the interest and default interest in accordance with the provisions of the current legislation are stipulated in the credit card agreement between the Bank and the BUYER. accepts, declares and undertakes that it will be implemented within the scope of
Return Procedure:
A) Credit Card Return Procedure
In cases where the BUYER uses his right of withdrawal, or when the product subject to the order cannot be supplied for various reasons, or in cases where a refund is decided to the Consumer by the decisions of the Arbitration Committee, if the shopping is done with a credit card and in installments, the procedure for returning to the credit card is as follows:
If our customer bought the product in installments, the Bank makes the payment back to the customer in installments. After the SELLER pays the entire product price to the bank at once, in the event that the installment expenditures made from the Bank POS are returned to our Customer's credit card, the requested refund amounts are again paid in installments in order to prevent the parties involved from being victimized. The amount of installments paid by the customer until the cancellation of the sale, if the date of return and the account cut-off dates of the card do not coincide, 1 refund will be reflected on the card every month and the installments paid by the customer before the return are as many as the number of installments paid before the return, after the sales installments are over. more receivables and will be deducted from existing debts
In case of the return of goods and services purchased with a card, the SELLER cannot pay the Customer in cash in accordance with the contract it has made with the Bank. In the event of a return transaction, the SELLER will make the refund through the relevant software, and the merchant, the SELLER, will pay the relevant amount in cash or to the Bank. In accordance with the procedure we have explained above, the Customer cannot be paid in cash. The refund to the credit card will be made by the Bank in accordance with the above procedure, after the SELLER pays the amount to the Bank at once.
The BUYER accepts and undertakes that he has read and accepted this procedure.
B) Return Type in Wire Transfer/EFT Payment Options
In the door-to-door money transfer/EFT payment options, the refund will be made in the form of Wire Transfer or EFT to the account specified by the Consumer (the account must be in the name of the person at the billing address or in the name of the user member) by requesting bank account information from the Consumer.
3.4- Delivery Method and Address:
Delivery Person :
Contact Information of the Person to be Delivered:
Delivery address :
Billing address :
The delivery courier company will be hand-delivered to the BUYER's address specified above through the courier company deemed appropriate. Even if the BUYER is not at the address at the time of delivery, the SELLER will be deemed to have fulfilled its performance fully and completely. For this reason, all kinds of damages arising from the late delivery of the product by the BUYER and the expenses incurred due to the product waiting in the cargo company and/or the return of the cargo to the SELLER belong to the BUYER.
Free Shipping: For the products offered with the free shipping option, there is no cost other than the price of the product written on the site.
Shipping Fee: It is 10 TL, and the cargo price is not added to the total amount of the order and is paid by the customer to the cargo company. It is not included in the product price. However, the price may vary depending on the size and weight of the cargo.
Article 4- General Provisions
4.1- BUYER, groovytoy.com declares that he has read the preliminary information about the basic characteristics, sales price and payment method and delivery of the product subject to the contract on the website and has given the necessary confirmation in electronic environment.
4.2- The product subject to the contract is delivered to the BUYER or the person/organization at the address indicated within the period specified in the preliminary information on the website, depending on the distance of the BUYER's residence for each product, provided that it does not exceed the legal 30-day period.
4.3- If the product subject to the contract is to be delivered to a person/organization other than the BUYER, the SELLER cannot be held responsible if the person/organization to be delivered does not accept the delivery.
4.4- The SELLER is responsible for the delivery of the contracted product in a sound, complete, in accordance with the qualifications specified in the order and with warranty documents and user manuals, if any.
4.5- For the delivery of the product subject to the contract, the signed copy of this contract must be delivered to the SELLER and the price must be paid in the form of payment preferred by the BUYER. If, for any reason, the product price is not paid or canceled in the bank records, the SELLER is deemed to be relieved of its obligation to deliver the product.
4.6- In case the relevant bank or financial institution fails to pay the product price to the SELLER due to the unfair or unlawful use of the BUYER's credit card by unauthorized persons, not due to the BUYER's fault, after the delivery of the product, provided that the product has been delivered to the BUYER. It must be sent to the SELLER within 3 days.
4.7- Except for the user errors of the products sold or not with the warranty certificate, the defective or broken ones can be sent back for the necessary repair or replacement within the (defective) warranty conditions, in which case the shipping costs will be covered by the SELLER.
Article 5- Right of Withdrawal
The BUYER has the right to withdraw by refusing the goods within 7 days from the delivery of the product subject to the contract to himself or the person/organization at the address indicated. The product price is returned to the BUYER within 10 days from the date on which the consumer's notification of withdrawal is received by the SELLER. (See Regulation on Distance Contracts, article 9/2).
We undertake that the consumer has the right to withdraw from the contract by refusing the goods or services within seven days from the date of receipt of the goods or the signing of the contract without any legal or penal liability and without giving any reason, and to take the goods back from the date the withdrawal notification reaches the SELLER or the provider.
In accordance with the general communiqué of the tax procedure law no. 395, in order for the refund to be processed, the relevant sections of the invoice that we have sent to you, which includes the return section, must be filled in completely and the product must be returned to us with all its packaging and contents after it has been signed.
Article 6- Products for which the Right of Withdrawal will not be exercised
The right of withdrawal cannot be used for products that cannot be returned due to their nature, disposable products, software and programs that can be copied, products that deteriorate quickly or whose expiration date has passed.
Products that cannot be returned due to their nature (except in cases where the product is defective or defective, products that may pose a health hazard after opening, e.g. products that require direct contact with the body during use, disposable products, products that deteriorate quickly or expire, and return are not possible.
Article 7- Default Provisions
In case the parties fail to fulfill their obligations under this contract from their resources, the provisions of the Debtor's Default in Articles 106-108 of the Code of Obligations shall apply. In cases of default, if any party fails to fulfill its obligations without a justifiable reason, the other party will give the non-performing party a period of 7 days for the performance of the said act. In the event that it is fulfilled within this period, the party that does not fulfill its performance will be deemed to be in default and the creditor has the right to demand the delivery of the goods, and/or the termination of the contract and the refund of the price by demanding the performance of the performance.
Pursuant to the last paragraph of Article 9 of the Regulation on Distance Contracts, if the SELLER cannot fulfill its contractual obligations, claiming that fulfillment of the goods or services subject to the order on groovytoy.com is impossible (the case that the product cannot be supplied from the supplier Company in any way), this is the duration of the contractual performance obligation. In this case, XXX has the right to terminate the contract immediately and undertakes to return the price of the product ordered by the Customer and all documents that put him under debt, if any.
If groovytoy.com cannot deliver the product subject to the contract in due time due to force majeure that may prevent it from fulfilling its obligation or extraordinary events such as weather conditions that prevent transportation, interruption of transportation, fire, earthquake, flood, In such cases, the BUYER groovytoy.com 's has no responsibility, can use one of the rights to cancel the order or delay the delivery time until the blocking situation disappears. If the BUYER cancels the order, the amount paid is paid to him within 10 days.
Article 8- Competent Court
In the implementation of this contract, Consumer Arbitration Committees and Consumer Courts in the BUYER's or SELLER's settlement are authorized up to the value declared by the Ministry of Industry and Trade.
In the event that the order is realized, the BUYER is deemed to have accepted all the terms of this contract.
SELLER : Groovy Toy